Allstate Roadside Assistance

Updated November, 2020
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Get excellent, fast service with Allstate roadside assistance. Whether you’re in your own car, or someone else's, roadside assistance is able to get you safely back on the road. There’s a variety of Allstate membership plans available for residents in the U.S. Drive with peace of mind, during both short and long distance trips. Allstate insurance roadside assistance is open to you 24/7. 

Do you really need roadside assistance?

Deciding whether you need roadside assistance depends on your needs. Are you using your car daily, for commuting, leisure, or business trips? If so, then Allstate roadside assistance is an essential service.

This service allows you to travel safely, with reliable protection against auto emergencies and breakdowns no matter where you go. You’re covered with a variety of benefits, available to you 24/7. 

Without this service, you’re left vulnerable to unwanted events and unexpected costs while on the road. Adding Allstate roadside assistance to your insurance plan gives you the ability to effectively plan your travels. You're able to get where you need to be, even in the event of a breakdown. If your vehicle is unable to run, all you need to do is call for help.

What does roadside assistance cover?

Allstate Motor Club Roadside Assistance covers you during your travels in a vehicle. You’re covered in all of the following situations:

  • Driving your own car
  • Driving someone else’s car
  • You’re a passenger

Your service with Allstate roadside assistance providers extends to your travels throughout the US, The Virgin Islands, Canada, and Puerto Rico. The mechanics and representatives are available 24/7. 

Once you become a member, your benefits include the following:

  • Towing: You get towing to your nearest gas station, Allstate approved auto repair shop, or preferred mechanic. The amount of miles you get vary, depending on which membership option you choose. Members are responsible for the payment of extra expenses beyond that limit. You’re typically covered for 100-200 miles, depending on your service plan. 
  • Flat tire service: If your tire pops or goes flat, you get them inflated or changed on request.
  • Emergency fuel delivery: If you’re stuck without fuel, you get a fuel delivery. The amount is enough to get you to the nearest gas station.
  • Car battery service: If your vehicle's battery breaks or fails to start, you get jump-started or an emergency battery replacement.
  • Mechanical first-aid: If your vehicle isn’t running, you get on-the-spot minor repairs. This excludes auto part replacements or supplies.
  • Locksmith service: Did you lock your keys in your car? Roadside assistance helps you to regain access inside your vehicle.

How does Allstate roadside assistance work?

If your vehicle breaks down for any reason, you’re able to call Allstate roadside service for help. This service is open to you 24 hour hours a day, seven days a week. It applies to all cars that you drive, whether you're the passenger or the driver, and services anywhere in the US, The Virgin Islands, Canada, and Puerto Rico.

To get Allstate roadside assistance, you need your ID and your Allstate membership card. If it’s a once-off tow, you only need your ID. 

There are 3 different plans to choose from, all with affordable yearly premiums. To get only roadside assistance coverage from Allstate, it’s $75 per year for the membership. If you need once-off coverage, it costs $199 per tow. However, to add roadside assistance to your Allstate insurance plan, it costs you as low as $25 per vehicle, per year. 

There are sometimes extra costs for labor-intensive repairs or services. For example, an enduring car battery replacement or extra towing miles. Allstate Roadside Assistance Members are able to request Emergency Roadside Assistance in three ways:

  1. Call the Allstate Roadside Assistance phone number on 1-877-597-3393
  2. Apply for service online
  3. Use the Allstate Roadside Assistance App

When I need it, can I rely on my insurance?

When it comes to car insurance, there are several factors to consider beyond monthly cost. A policy that covers you when you need it, has a low deductible, and offers several discounts can be hard to find - which is why we've done the work for you.

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