American Express Roadside Assistance

Updated November, 2020
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Get excellent, fast service with American Express roadside assistance. Whether you’re in your own car, or someone else's, roadside assistance is able to get you safely back on the road. This membership plan is only available for residents in the U.S and Canada. Drive with peace of mind, during both short and long distance trips. Amex roadside service is open to you 24/7. 

Do you really need roadside assistance?

Deciding whether you need roadside assistance depends on your needs. Are you using your car daily, for commuting, leisure, or business trips? If so, then American Express roadside assistance is an essential service.

This service allows you to travel safely, with reliable protection against auto emergencies and breakdowns no matter where you go. You’re covered with a variety of benefits, available to you 24/7. 

Without this service, you’re left vulnerable to unwanted events and unexpected costs while on the road. Adding American Express roadside assistance to your rewards card gives you the ability to effectively plan your travels. 

You're able to get where you need to be, even in the event of a breakdown. If your vehicle is unable to run, all you need to do is call for help.

What does roadside assistance cover?

Roadside service covers you during your travels in a vehicle. You’re covered in all of the following situations:

  • Driving your own car
  • Driving someone else’s car
  • You’re a passenger

Your service with American Express roadside assistance extends to your travels throughout the US or Canada, with mechanics and representatives available 24/7. 

Once you become a member, your benefits include the following:

  • Towing: You get towing to your nearest gas station, American Express approved auto repair shop, or preferred mechanic. The amount of miles you get vary, depending on which membership option you choose. Members are responsible for the payment of extra expenses beyond that limit, at $3 per mile. 
  • Flat tire service: If your tire pops or goes flat, you get them inflated or changed on request.
  • Emergency fuel delivery: If you’re stuck without fuel, you get a fuel delivery. The amount is enough to get you to the nearest gas station.
  • Car battery service: If your vehicle's battery breaks or fails to start, you get jump-started or an emergency battery replacement.
  • Mechanical first-aid: If your vehicle isn’t running, you get on-the-spot minor repairs. This excludes auto part replacements or supplies.
  • Locksmith service: Did you lock your keys in your car? Roadside assistance helps you to regain access inside your vehicle.
  • Alternative transport/accommodation: If your car is towed, you’re given complimentary hotel reservations, car rentals, or alternate transportation. 

How does American Express roadside assistance work?

If your vehicle breaks down for any reason, you’re able to contact American Express roadside assistance for help. This service is open to you 24 hour hours a day, seven days a week. It applies to all cars that you drive, whether you're the passenger or the driver, and services anywhere in the U.S. or Canada.

To get American Express Roadside Assistance, you need your Navy Federal More Rewards American Express Card and a photo ID. Only members of the Navy Federal Union are eligible for roadside assistance. The cost of American Express roadside assistance is a flat fee of $59.95 per call for premium service. 

There are sometimes extra costs for labor-intensive repairs or services. For example, an enduring car battery replacement or extra towing miles. 

American Express roadside assistance members are able to request emergency roadside assistance in three ways:

  1. Call 1-800-333-AMEX 
  2. Apply for service online
  3. Use the American Express (Amex) Mobile App 

When I need it, can I rely on my insurance?

When it comes to car insurance, there are several factors to consider beyond monthly cost. A policy that covers you when you need it, has a low deductible, and offers several discounts can be hard to find - which is why we've done the work for you.

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Get cheap insurance quotes, today!
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