Buick Roadside Assistance

Updated October, 2020
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Having peace of mind while you're traveling is something you should strive for. Buick roadside assistance through OnStar is there to help you 24/7, 365 days a year. Buick roadside assistance is included with your purchase of a Buick free for 5 years.

Do you really need roadside assistance?

Roadside assistance is something you'd rather have and not need than need and not have. Having roadside assistance can save your day if your car decides to break down while driving. While you may hope you never need to use it, knowing it's there can give you peace of mind. Imagine if you or your family gets stranded in a strange area at night. Roadside assistance can come and get you back underway. Here are some benefits that you can have with roadside assistance:

  • A safety net, so you aren't stranded on the side of the road
  • Savings or discount on services
  • Help with a mechanical issue
  • Peace of mind for other drivers, if the plan covers additional drivers

What does roadside assistance cover?

In general, roadside assistance covers most mechanical failures while on the road. This can include anything from helping you put your spare tire on or jumping off your battery. Some roadside assistance companies even bring gas to your car or pay for a locksmith. However, roadside services usually have a limit on how many times you can call on them per year and price limits per event. While the benefits vary between providers, Buick provides some services as a part of their plan.

  • Advisor-Assisted Remote Door Unlock: Connect with an OnStar Advisor who can quickly unlock your doors for you (if properly equipped)  
  • Emergency Tow: Advisors can coordinate a tow to the nearest GM Dealer
  • Flat Tire Change: Advisors can locate the nearest service provider to install your spare tire if the vehicle is properly equipped or tow you to the nearest service facility
  • Jump Start: Advisors can locate the nearest service provider to perform a jump start or coordinate a tow
  • Fuel Delivery: Advisors can locate the nearest service provider to deliver enough fuel to get you to a gas station

How does Buick roadside assistance work?

Buick offers roadside assistance through OnStar. When you buy a new GM vehicle, it comes with OnStar free for 5 years. OnStar offers 3 paid plans that range from $19.99 a month  ($199.90 a year) to $34.99 a month ($349.90 a year). Each plan has different perks if you choose to upgrade. The $19.99 plan offers your essential roadside assistance. As the price goes up, so do the perks.  When you upgrade to the $29.99 plan, you get stolen vehicle access, which allows them to shut off your car if stolen. At $39.99, OnStar gives you free turn by turn directions when you need them. No matter what time of day it is, OnStar is there for you. Just push the OnStar button in your car's dash, and someone is there to help. If you wanted to use the automatic crash response that OnStar is known for, you have to upgrade from the free plan to a paid plan.

When I need it, can I rely on my insurance?

When it comes to car insurance, there are several factors to consider beyond monthly cost. A policy that covers you when you need it, has a low deductible, and offers several discounts can be hard to find - which is why we've done the work for you.

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