Mazda Roadside Assistance

Updated 3 days ago

Having peace of mind while you're traveling is something you should strive for. Mazda Roadside assistance is there to help you 24/7, 365 days a year, and is included with your Mazda for 3 years and 36,000 miles for most parts. Your powertrain is covered for 5 years and 60,000 miles for towing.

Do you really need roadside assistance?

Roadside assistance is something you'd rather have and not need than need and not have. Having roadside assistance can save your day if your car decides to break down while driving. While you may hope you never need to use it, knowing it's there can give you peace of mind. Imagine if you or your family gets stranded in a strange area at night. Roadside assistance can come and get you back underway. Here are some benefits that you can have with roadside assistance:

  • A safety net, so you aren't stranded on the side of the road
  • Savings or discount on services
  • Help with a mechanical issue
  • Peace of mind for other drivers, if the plan covers additional drivers

What does roadside assistance cover?

In general, roadside assistance covers most mechanical failures while on the road. This can include anything from helping you put your spare tire on or jumping off your battery. Some roadside assistance companies even bring gas to your car or pay for a locksmith. However, roadside services usually have a limit on how many times you can call on them per year and price limits per event. While the benefits vary between providers, Mazda provides some services as a part of their plan.

  • Towing to the nearest Mazda dealership
  • Mechanical assistance
  • Delivery of gas or oil
  • Battery jumps
  • A flat tire change

How does Mazda roadside assistance work?

Along with the New-Vehicle Limited Warranty, the Mazda 24/7 roadside assistance program is included for all warranted parts for 3 years or 36,000 miles, whichever comes first. If towing is required because a warranted powertrain component has failed, roadside assistance is covered for 5 years or 60,000 miles, which is the term for the Powertrain Limited Warranty. You're covered for flat tires, gas delivery, jump starts, and lockouts during the standard warranty of 3 years or 36,000 miles. After that, the only thing your roadside assistance covers is towing due to a failed powertrain part. When contacting Mazda, there are a few things they ask for. Having these ready makes getting you help much faster.

  • Current location
  • VIN
  • Vehicle make and model
  • Vehicle Color
  • License Plate Number

These items are going to help your service provider find you and your car. Since your vehicle is covered and not you, these items guarantee the right vehicle is being serviced.

When I need it, can I rely on my insurance?

When it comes to car insurance, there are several factors to consider beyond monthly cost. A policy that covers you when you need it, has a low deductible, and offers several discounts can be hard to find - which is why we've done the work for you.

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