NJM Roadside Assistance

Get excellent, fast service with NJM roadside assistance. Whether you’re in your own car, or someone is, roadside assistance is able to get you safely back on the road. You need to be an NJM auto or home insurance policyholder to apply. Drive with peace of mind, during both short and long distance trips. NJM roadside service is open to you 24/7. 

Do you really need roadside assistance?

Deciding whether you need roadside assistance depends on your needs. Are you using your car daily, for commuting, leisure, or business trips? If so, then NJM roadside assistance is an essential service.

This service allows you to travel safely, with reliable protection against auto emergencies and breakdowns no matter where you go. You’re covered with a variety of benefits, available to you 24/7. 

Without this service, you’re left vulnerable to unwanted events and unexpected costs while on the road. Adding NJM roadside assistance to your insurance plan gives you the ability to effectively plan your travels. You're able to get where you need to be, even in the event of a breakdown. If your vehicle is unable to run, all you need to do is call for help.

What does roadside assistance cover?

Roadside service covers you during your travels in a vehicle. You’re covered in all of the following situations:

• Driving your own car
• Someone else is driving your car
• You’re a passenger in your car

Your service with NJM roadside assistance extends to your travels throughout the US or Canada, with mechanics and representatives available 24/7. 

Once you become a member, your benefits include the following:

• Towing: You get towing to your nearest gas station, NJM approved auto repair shop, or preferred mechanic. You are covered for up to 100 miles of towing. 
• Flat tire service: If your tire pops or goes flat, you get them inflated or changed on request.
• Emergency fuel delivery: If you’re stuck without fuel, you get a fuel delivery. You get up to 2 gallons of gas to get you to the nearest station to fill up.  
• Car battery service: If your vehicle's battery breaks or fails to start, you get jump-started or an emergency battery replacement.
• Locksmith service: Did you lock your keys in your car? Roadside assistance helps you to regain access inside your vehicle.

How does NJM roadside assistance work?

If your vehicle breaks down for any reason, you’re able to call NJM roadside service for help. This service is open to you 24 hour hours a day, seven days a week. It applies to all cars that you drive, whether you're the passenger or the driver, and services anywhere in the U.S. or Canada.

To get NJM roadside assistance, you need to be an NJM auto or home insurance policyholder. You then add roadside assistance to your policy for extra security. There are two options, at $75 or $125 per emergency. The option you get depends on the amount of insurance coverage you have in place. 

There are sometimes extra costs for labor-intensive repairs or services. For example, an enduring locksmith service or extra towing miles. NJM members are able to request emergency roadside assistance in three ways:

1. Call 1-800-232-6600
2. Apply for service online
3. Use the NJM SafeDrive mobile app

When I need it, can I rely on my insurance?

When it comes to car insurance, there are several factors to consider beyond monthly cost. A policy that covers you when you need it, has a low deductible, and offers several discounts can be hard to find - which is why we've done the work for you.

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