OnStar Roadside Assistance

Get excellent, fast service with OnStar roadside assistance. Whether you’re in your own car, or someone else's, roadside assistance is able to get you safely back on the road. You need to have a paid OnStar plan to apply. Drive with peace of mind, during both short and long distance trips. OnStar roadside service is open to you 24/7. 

Do you really need roadside assistance?

Deciding whether you need roadside assistance depends on your needs. Are you using your car daily, for commuting, leisure, or business trips? If so, then OnStar roadside assistance is an essential service.

This service allows you to travel safely, with reliable protection against auto emergencies and breakdowns no matter where you go. You’re covered with a variety of benefits, available to you 24/7. 

Without this service, you’re left vulnerable to unwanted events and unexpected costs while on the road. OnStar roadside assistance gives you the ability to effectively plan your travels. You're able to get where you need to be, even in the event of a breakdown. If your vehicle is unable to run, all you need to do is call for help.

What does roadside assistance cover?

Roadside service covers you during your travels in a vehicle. You’re covered in all of the following situations:

• Driving your own car
• Driving someone else’s car
• You’re a passenger

Your service with OnStar roadside assistance extends to your travels throughout the US or Canada, with mechanics and representatives available 24/7. 

Once you become a member, your benefits include the following:

• Towing: You get towing to your nearest gas station, OnStar approved auto repair shop, or preferred mechanic. Your towing miles are unlimited, ensuring you arrive at your nearest service center. 
• Flat tire service: If your tire pops or goes flat, you get them inflated or changed on request.
• Emergency fuel delivery: If you’re stuck without fuel, you get a fuel delivery. The amount is enough to get you to the nearest gas station.
• Car battery service: If your vehicle's battery breaks or fails to start, you get jump-started or an emergency battery replacement.
• Routing services: If you’re stranded, call for help and get directions to your desired location. 

How does OnStar roadside assistance work?

If your vehicle breaks down for any reason, you’re able to call OnStar roadside service for help. This service is open to you 24 hour hours a day, seven days a week. It applies to all cars that you drive, whether you're the passenger or the driver, and services anywhere in the U.S. or Canada.

To get OnStar roadside assistance, you need to be on one of the paid OnStar plans. The cost of the plans vary from $34.99-$349.90, but are free for their first year. Once you’re a member, you get roadside assistance for FREE. 

There are sometimes extra costs for labor-intensive repairs or services. For example, an enduring tire replacement. OnStar members are able to request Emergency Roadside Assistance in four ways:

1. Call 1.888.466.7827
2. Apply for service online
3. Use the OnStar Mobile App
4. Click your vehicle’s blue OnStar 

When I need it, can I rely on my insurance?

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