Penske Roadside Assistance

Updated 3 days ago

Get excellent, fast service with Penske roadside assistance. Whether you’re in your rented truck, or someone else is, roadside assistance is able to get you safely back on the road. You need to be renting a truck from Penske to apply. Drive with peace of mind, during both short and long distance trips. Penske roadside service is open to you 24/7. 

Do you really need roadside assistance?

Deciding whether you need roadside assistance depends on your needs. Are you using your truck daily, for commuting, retail transport or business trips? If so, then Penske roadside assistance is an essential service.

This service allows you to travel safely, with reliable protection against auto emergencies and breakdowns no matter where you go. You’re covered with a variety of benefits, available to you 24/7. 

Without this service, you’re left vulnerable to unwanted events and unexpected costs while on the road. Adding Penske roadside assistance to your rental plan gives you the ability to effectively plan your travels. You're able to get where you need to be, even in the event of a breakdown. If your truck is unable to run, all you need to do is call for help.

What does roadside assistance cover?

Roadside service covers you during your travels in a vehicle. You’re covered in all of the following situations:

  • Driving your own rental truck
  • Someone else is driving your rental truck
  • You’re a passenger in your rental truck

Your service with Penske roadside assistance extends to your travels throughout the US or Canada, with mechanics and representatives available 24/7. 

Once you become a member, your benefits include the following:

  • Towing: You get towing to your nearest gas station, approved auto repair shop, or preferred mechanic. 
  • Flat tire service: If your tire pops or goes flat, you get them inflated or changed on request.
  • Emergency fuel delivery: If you’re stuck without fuel, you get a fuel delivery. The amount is enough to get you to the nearest gas station.
  • Car battery service: If your rental truck's battery breaks or fails to start, you get jump-started or an emergency battery replacement.
  • Mechanical first-aid: If your rental truck isn’t running, you get on-the-spot minor repairs. This excludes auto part replacements or supplies.
  • Locksmith service: Did you lock your keys in your rental truck? Roadside assistance helps you to regain access inside your vehicle.

How does Penske roadside assistance work?

If your rental truck breaks down for any reason, you’re able to call Penske roadside service for help. This service is open to you 24 hours a day, seven days a week and services anywhere in the U.S. or Canada.

To get Penske roadside assistance, you need to have a lease on a truck from the company. This service is free for all full-lease contracts and contact maintenance customers. 

There are sometimes extra costs for labor-intensive repairs or services. For example, an enduring car battery replacement or extra towing miles. Penske customers are able to request emergency roadside assistance in three ways:

  1. Call 1-844-906-3404
  2. Apply for service online
  3. Use the Penske driver mobile app

When I need it, can I rely on my insurance?

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