Tesla Roadside Assistance

Updated 3 days ago

Having peace of mind while you're traveling is something you should strive for. Tesla roadside assistance is there to help you 24/7, 365 days a year, and is available to Tesla owners whose vehicles are under warranty or have an extended service agreement. This service is available wherever there's a Tesla Store or Service Center.

Do you really need roadside assistance?

Roadside assistance is something you'd rather have and not need than need and not have. Having roadside assistance can save your day if your car decides to break down while driving. While you may hope you never need to use it, knowing it's there can give you peace of mind. Imagine if you or your family gets stranded in a strange area at night. Roadside assistance can come and get you back underway. Here are some benefits that you can have with roadside assistance:

  • A safety net, so you aren't stranded on the side of the road
  • Savings or discount on services
  • Help with a mechanical issue
  • Peace of mind for other drivers, if the plan covers additional drivers

What does roadside assistance cover?

In general, roadside assistance covers most mechanical failures while on the road. This can include anything from helping you put your spare tire on or jumping off your battery. Some roadside assistance companies even bring gas to your car or pay for a locksmith. However, roadside services usually limit how many times you can call on them per year and price limits per event. While the benefits vary between providers, Tesla provides some services as a part of their plan.

  • Towing to the nearest Tesla Service Center
  • Mechanical assistance
  • Delivery of oil
  • Battery jumps
  • A flat tire change

How does Tesla roadside assistance work?

Tesla roadside assistance is included on any new Tesla with your warranty or with any extended service agreement. Roadside assistance is transferable to the new owner of the Tesla. Only an authorized driver of the Tesla is covered under roadside assistance. So you or your family can request roadside assistance. Service providers carry specialized loaner wheels to help you with a flat or damaged tire. Loaner wheels are to be returned within 3 days to the closest Tesla Store. Tesla tows your car for up to 500 miles under your coverage. Any service call limits or coverage limits are mentioned in your specific agreement. This coverage is available in any state in the U.S. that has a Tesla Store or Service Center. Tesla roadside assistance doesn't pay for any repairs made at service centers. If you're no longer under warranty, repairs or replacements are your responsibilities.

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