Texas Roadside Assistance

Updated 3 days ago

Having peace of mind while you're traveling is something you should strive for. Texas roadside assistance is there to help you 24/7, 365 days a year, and is available to anyone driving in the state of Texas. This service is provided by the Texas Highway Patrol and local service providers.

Do you really need roadside assistance?

Roadside assistance is something you'd rather have and not need than need and not have. Having roadside assistance can save your day if your car decides to break down while driving. While you may hope you never need to use it, knowing it's there can give you peace of mind. Imagine if you or your family gets stranded in a strange area at night. Roadside assistance can come and get you back underway. Here are some benefits that you can have with roadside assistance:

  • A safety net, so you aren't stranded on the side of the road
  • Savings or discount on services
  • Help with a mechanical issue
  • Peace of mind for other drivers, if the plan covers additional drivers

What does roadside assistance cover?

In general, roadside assistance covers most mechanical failures while on the road. This can include anything from helping you put your spare tire on or jumping off your battery. Some roadside assistance companies even bring gas to your car or pay for a locksmith. However, roadside services usually limit how many times you can call on them per year and price limits per event. While the benefits vary between providers, The state of Texas provides some services as a part of their plan.

  • Mechanical assistance
  • Delivery of gas or oil
  • Battery jumps
  • A flat tire change

How does Texas roadside assistance work?

Texas roadside assistance is available on any highway or roadway within the state. When someone calls the toll free number asking for help they're relayed to the appropriate police departments to check on their wellbeing until the service provider arrives. If a motorist is inside a city limits, the call is relayed to the police department with local jurisdiction. If a motorist is in a rural area, the call is relayed to the sheriff's office having local jurisdiction. If a courtesy patrol is available in a certain area, that number is provided to the motorist. If other agencies cannot or will not respond, calls are relayed to the nearest DPS Communications facility. The number to call for service, 1-800-525-5555, is printed on the back of all Texas driver licenses and ID cards, and is for motorists to use when reporting a need for non-emergency assistance. When contacting the service, ensure you have your VIN and vehicle's license plate ready to give to them to help facilitate the process. A description of your car and a mile marker of the road you're on can help make finding you easier. You're going to be located on the side of the road, so it's essential that they can differentiate between you and any other vehicle.

When I need it, can I rely on my insurance?

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